With smaller plates and flexible dining continuing to influence dessert menus, Country Range Group has bolstered its Signature by Country Range portfolio with the roll out of a trio of premium individual desserts. Perfect for everything from the traditional dessert course and afternoon teas to smaller sweet treats, the individually portioned format gives operators valuable … [Read more...]
Hospitality Stars Prepare to Take the Stage for Hospitality’s Got Talent 2026
Eight hospitality professionals will swap their day jobs for the stage this month as Hospitality’s Got Talent returns for its third year. The event will take place at The Piano Works in Farringdon, London, on Tuesday 15 September, bringing together representatives from businesses across the hospitality sector for an evening of live entertainment and fundraising. This … [Read more...]
Four Seasonings Join Country Range’s Store Cupboard Saviours
With caterers of all sizes continuing to push global boundaries in the quest to create unique dishes that can set their menus apart, Country Range has unveiled a new quartet of seasonings to help inspire further menu masterpieces. The new on-trend range includes Chip Seasoning, Steakhouse Seasoning, Sriracha Seasoning and Chipotle Chilli Seasoning, bringing together some … [Read more...]
Beer Battered Onion Rings Roll In To Country Range’s Catalogue
Country Range is helping operators spruce up their snack and side menus with the launch of its new Beer Battered Onion Rings that keep their crunch for at least 30 minutes. Perfect for tapping into the continued popularity of elevated sides, sharing dishes and loaded menu favourites, the new rings give caterers an easy way to add extra flavour, texture and value across the … [Read more...]
Experience hospitality service robotics live in action at Robot Week
7–18 September 2026 | LEC Robotics, London | Free to attend LEC Robotics is opening its London showroom for Robot Week, bringing together ten service robots used across hospitality, catering, facilities management, healthcare, retail and logistics. For hospitality and catering operators, dedicated sector sessions take place on 9 and 10 September. During a one-hour visit, … [Read more...]
Di Marco brings authentic Pinsa to UK foodservice operators
As hospitality operators continue to look for menu formats that combine quality, flexibility and operational convenience, Di Marco is building the UK foodservice opportunity for authentic Pinsa. With its distinctive Roman heritage, crisp exterior and soft, light, airy centre, Pinsa offers operators a product with an identity of its own rather than simply another take on … [Read more...]
HeyGuest Partners with OpenTable to Help Operators Capture More Bookings
AI concierge platform HeyGuest has partnered with OpenTable, one of the world's leading restaurant reservation platforms, to help restaurants automate guest communications and capture more bookings. The integration connects HeyGuest directly with OpenTable's reservation platform, giving its AI concierge access to live availability and enabling guests to book, amend or … [Read more...]
43% of Hospitality Calls Go Unanswered as HeyGuest Launches Voice AI Ordering
HeyGuest has launched Voice AI Ordering, a fully integrated AI-powered platform that automatically answers calls, takes orders conversationally, processes payments securely and connects directly with point-of-sale systems. HeyGuest is believed to be among the first UK providers to launch this technology for the hospitality sector. The launch comes as research from HeyGuest … [Read more...]
Zero hours Crackdown Brings Predictable Staff Scheduling into Focus
A crackdown on zero-hours contracts could cost firms up to £2.9m a year, according to government analysis of its own upcoming employment reforms. The reforms have drawn widespread backlash, particularly from the hospitality and retail sectors, which will be most affected. Many companies use zero-hours contracts as a method of staffing quickly when demand requires … [Read more...]
AI visibility benchmark shows operators who AI recommends, and why
Rose-Brook AI Ltd has launched Rose-Brook Benchmark, a web-based hospitality platform that helps hotel owners, general managers and commercial teams see how selected AI assistants describe, compare and recommend their properties against real competitors. When a traveller asks an AI assistant where to stay, a hotel may be recommended, placed behind a competitor or left out … [Read more...]
AccessibleUK joins Accessible Hospitality Alliance
Accessible Hospitality Alliance (aha) continues to grow in collective expertise evidenced by AccessibleUK becoming the latest Service Partner Member to join the aha community. Led by Director Gillian Scotford, AccessibleUK specialises in accessible tourism and hospitality. Working alongside hospitality and tourism businesses to improve inclusive access to them for all … [Read more...]
GAIL’s Craft Community Develops More Than 50 Products While Tackling Food Waste
GAIL’s has highlighted the growing impact of its Craft Community, a network of farmers, growers and producers working with the bakery business on product development, responsible sourcing and waste reduction. During the past 18 months, GAIL’s said it has worked with its partners to develop more than 50 products, with approximately 15p in every £1 spent at its bakeries … [Read more...]
Techality joins Accessible Hospitality Alliance
Technology increasingly shapes how people experience hospitality and how inclusive and accessible workplaces operate. When applications are designed and implemented with all users in mind, they enable greater participation among guests and employees alike. Techality has joined Accessible Hospitality Alliance (aha) as its latest Service Partner Member, bringing firsthand … [Read more...]
Richard’s journey into hospitality recognised by the Kitchen Porters Club
Richard, a trainee at The CRUMBS Project, has been named July’s Kitchen Porter of the Month, recognising the hospitality skills he has developed and the commitment he has shown throughout his training. The work of a kitchen porter often happens away from public view, as does the progress involved in building the confidence, consistency and teamwork needed to perform … [Read more...]
How hotels are decoupling great food from hard-to-fill chefs
NOVA CHEF HOTEL FOOD & BEVERAGE Chef-quality food, without the kitchen brigade How hotels are decoupling great food from hard-to-fill chefs For as long as hotels have served food, its quality has been capped by the chefs a property can hire and keep. A growing number of UK hotels are quietly breaking that link — keeping the quality, and dropping the brigade. For as … [Read more...]
