Zoe Jenkins MI, General Manager at Coworth Park, has been appointed Chair of the Master Innholders for 2026–2028.

Her appointment was announced at the Master Innholders Annual General Meeting on 10 September.
Jenkins succeeds James B. Clarke MI, General Manager at London Hilton on Park Lane, and will be supported by the Master Innholders Executive Committee.
She brings more than four decades of hospitality experience to the position, having built her career with Dorchester Collection.
Jenkins first joined The Dorchester in 1981 as part of her industrial experience while studying for a BA in Hotel & Catering Administration.
She returned to the hotel following graduation and began her career in Events and Banqueting.
In 2010, Jenkins became General Manager of Coworth Park and has since led the luxury country house hotel with a focus on guest experience and the development of its teams.
Education and career progression will form a central part of her agenda as Chair.
The Master Innholders will continue to develop initiatives including the Innholder Graduates Programme, Innholder Scholarships and the GM of the Future, the Neil Bannister Scholarship.
Jenkins said: “I am both honoured and humbled to accept the role of Chair of the Master Innholders.
“I recognise the responsibility that comes with this position, and the legacy of the many respected hoteliers who have held the role before me. James has done an outstanding job and I am excited to build on the strong foundations he has established.
“Having spent more than four decades in hospitality, I know first-hand how important the right opportunities can be in shaping a career.
“Creating pathways for talented people to develop, lead and succeed will be central to my time as Chair.
“I want us to continue giving people unique opportunities to learn, grow and discover what they are capable of, whatever stage of their career they are at.”
The Master Innholders has also appointed Francisco Macedo FIH IS MI, Chief Operating Officer at Wilderness Reserve, as Vice Chair.
Macedo is both an Innholder Scholar and Master Innholder and previously chaired the Hotel Leadership Conference.
He brings more than 25 years of experience leading luxury hotels, resorts, private clubs and hospitality businesses across the UK, Europe, Africa and the Americas.
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