By Angela Green: Jane Austen’s local reopens doors as a pub with rooms. Following an extensive £4 million refurbishment by the team at Heartwood Inns, one of England’s oldest coaching inns, The White Horse has reopened its doors. The historic Grade II-listed building, located on Dorking’s high street, has been transformed into a cosy pub with rooms in the heart … [Read more...]
Archives for February 2024
M&S engineer a better coffee experience across its Café estate
By Angela Green: M&S engineer a better coffee experience across its Café estate. M&S Food has announced changes to improve the quality of its coffee offering throughout the M&S Café estate. From these changes across its Café estate, M&S hope customers will benefit from changes to the espresso base recipe offering in M&S Cafés, with an increase in … [Read more...]
100 hospitality CEOs sign letter calling on government for Budget action
By Angela Green: 100 hospitality CEOs sign letter calling on government for Budget action. The Chief Executive Officers of more than 100 hospitality businesses are among the signatories of an open letter urging the Chancellor to take immediate action at the Budget to prevent further business failure. In the letter, leading trade body UKHospitality and business leaders … [Read more...]
New GM appointment announced at The Mole Resort
By Angela Green: New GM appointment announced at The Mole Resort. The Mole Resort has announced the appointment of Matt Pressman as their new general manager, bringing over a decade of experience to the new resort in the North Devon countryside. Pressman joins The Mole Resort from his most recent position as resort director at St Mellion Estate in Cornwall. Earlier in his … [Read more...]
Clear thinking, cloudy drinking, Krombacher launches Unfiltered Dark
Following the successful launch of its Unfiltered Lager last year, Germany’s leading premium beer brand Krombacher has further fortified its formidable draught collection with the UK launch of its cloudy Unfiltered Dark Lager. Available exclusively from Manchester-based importer Morgenrot from the 1st March, the new Krombacher Dark Unfiltered is one of several speciality brews … [Read more...]
Dalata Hotel Group 2023 full year results
By Angela Green: Dalata Hotel Group 2023 full year results. Dalata Hotel Group has announced its results for the year ended 31 December 2023. Revenue of €607.7 million, up 18% on 2022 Adjusted EBITDA1 of €223.1 million, up 22% on 2022 ‘LFL’ 2023 RevPAR1 of €116.69, up 11% on 2022 with ARR1 up 6% and Occupancy of 81.0% in 2023 ‘LFL’ Hotel EBITDAR margin1 of … [Read more...]
Bloody robots, coming over ere nicking our jobs…
By Denis Sheehan FIH: Bloody robots, coming over ere nicking our jobs… Robots are being deployed in ever greater numbers by hospitality operators, and like all new technologies are being welcomed by some as others question. The questioners are of course right to do so, but how much time is applied to questioning needs to be balanced against commercial realism. How quickly … [Read more...]
Bridging the Divide, Between the Hospitality Industry and Education
By Professor Peter A Jones MBE FCGI FIH FRACA: Bridging the Divide, Between the Hospitality Industry and Education. EUHOFA Webinar Thursday 8th Feb 2024 This webinar attracted over 144 international registrations from a wide range of industry and education organisations from Australia to Finland via Asia and the Americas. The focus of the webinar was to try and … [Read more...]
Three year £160,000 Institute of Hospitality DEIB strategy makes waves
By Angela Green: Three year £160,000 Institute of Hospitality DEIB strategy makes waves. With the support of the Savoy Educational Trust, and the Institute of Hospitality’s (IoH) first Diversity, Equity, Inclusion and Belonging (DEIB) Council, the Institute has successfully delivered the first 12 months of its three-year £160,000 (2023-2025) DEIB strategy for its members and … [Read more...]
Crooked House owners ordered to rebuild demolished heritage pub to original form
By Angela Green: Crooked House owners ordered to rebuild demolished heritage pub to original form. Andy Street, the mayor of the West Midlands earlier today through a post on X announced the owners of the Crooked House pub, which was burned down and demolished last year, have been ordered to rebuild it back to its original form following being issued with a court … [Read more...]
As hospitality isn’t adjusting to customers, customers adjust to hospitality…
By @GraceWeaverAI: As hospitality isn’t adjusting to customers, customers adjust to hospitality… The business opportunity for hospitality providers to align their services with the needs of people living with disabilities has long been visible and widely ignored, at least in any volume that would make a real difference. So, I am delighted to report disabled … [Read more...]
Radisson Blu Glasgow invests in three year sustainability programme
By Angela Green: Radisson Blu Glasgow invests in three year sustainability programme. Radisson Blu Glasgow is set to embark on a plan to phase out gas usage within its 247 room hotel as a participant in a wider green climate transition project. The three-year programme comes following significant investment from Radisson Blu Glasgow’s Swedish owning company, Pandox AB, to … [Read more...]
Heritage Portfolio and Royal Botanic Garden Edinburgh extend partnership
By Angela Green: Heritage Portfolio and Royal Botanic Garden Edinburgh extend partnership. Catering News is sponsored by Two Services Heritage Portfolio, part of Sodexo Live! has announced the extension of its partnership with the Royal Botanic Garden Edinburgh for a further five years following a competitive tender. Since 2007, Heritage Portfolio has been a crucial part … [Read more...]
Sheffield United extend catering contract with Levy by 10 years
By Angela Green: Sheffield United extend catering contract with Levy by 10 years. Catering News is sponsored by Two Services Levy UK + Ireland has announced the extension of its partnership with Sheffield United Football Club, a further 10 years was added to the contract. Levy will continue to manage all catering operations, including matchday hospitality, … [Read more...]
Who would have thought… ChatGPT 4 offers hospitality a people and skills shortage solution
By Denis Sheehan FIH: Who would have thought… ChatGPT 4 offers hospitality a people and skills shortage solution. Our industry over the past twenty years has constantly been held back by people and skills crises, with vacancies over that period maintaining an average of circa 2.21%. There have been peaks and troughs, most profoundly through the Covid period. Since July … [Read more...]
