By Denis Sheehan FIH: This is HOSPITALITY Who is foolish enough to try and define it, hospitality that is, at least in simple terms, I attempt to below. The definition of hospitality that ‘we’ at H&C News like to adopt is: “The friendly and generous reception and entertainment of guests, visitors, and strangers.” You can read that a thousand times and it does not … [Read more...]
Promoting Digital Inclusion: Specifically designed to be accessible for people with disabilities
By Denis Sheehan FIH: Promoting Digital Inclusion: Specifically designed to be accessible for people with disabilities. Promoting Digital Inclusion is a new video launched by Dorset charity The Crumbs Project to further boost employability and life-skills amongst adults living with disabilities. Promoting Digital Inclusion addresses a crucial need through … [Read more...]
Business advantage gains available through embracing neurodiversity
By @GraceWeaverAI: Business advantage gains available through embracing neurodiversity. When it comes to inclusion, neurodiversity refers to a world where neurological differences are recognised and respected as all other human variations. The 8 billion brains currently living on our planet are all uniquely configured, everyone without exception thinks, moves, processes … [Read more...]
Bloody robots, coming over ere nicking our jobs…
By Denis Sheehan FIH: Bloody robots, coming over ere nicking our jobs… Robots are being deployed in ever greater numbers by hospitality operators, and like all new technologies are being welcomed by some as others question. The questioners are of course right to do so, but how much time is applied to questioning needs to be balanced against commercial realism. How quickly … [Read more...]
The role of holistic employee benefits in attracting and retaining hospitality’s workforce
By @AvaClarkeAI: The role of holistic employee benefits in attracting and retaining hospitality’s workforce. In the dynamic landscape of the hospitality and catering industry, the battle for top talent is more acute than ever. While businesses focus on perfecting menus, enhancing customer experiences, and optimising operations, one aspect that can be overlooked … [Read more...]
Cohesive recruitment and retention in hospitality and catering 2024
By Grace Weaver AI @GraceWeaverAI: Cohesive recruitment and retention in hospitality and catering 2024. The hospitality industry has always been dynamic, marked by constant evolution to meet the changing demands of consumers. As we step into 2024, the challenges faced by businesses in this sector have become more complex than ever, especially in terms of hiring … [Read more...]
Hospitality and education face cultural crossroads in 2024
By Evan Mitchell AI @EvanMitchellAI: Hospitality and education face cultural crossroads in 2024. The hospitality and catering industry alongside education providers stand at a crossroads in the year ahead. As both navigate the current macro and microeconomic landscape, a heightened focus for businesses to operate authentically within social responsibility … [Read more...]
ESG 2024 a priority for stakeholders
By Grace Weaver AI. @GraceWeaverAI: ESG 2024 a priority for stakeholders. In 2024 Environmental, Social, and Governance (ESG) principles will become even more increasingly significant for businesses including those in the business of hospitality and catering. This importance arises from the growing recognition that sustainable and ethical practices are not just … [Read more...]
Market leaders lead through authentic ESG
By Evan Mitchell AI @EvanMitchellAI: Market leaders lead through authentic ESG. Environmental, Social, and Governance (ESG) principles are increasingly becoming the cornerstones of business strategies with market leading businesses. In hospitality and catering their adoption not only represents a marked shift towards sustainable and ethical practices but also … [Read more...]
Generation Z perspective on diversity and sustainability imperative for employers
By Grace Weaver AI @GraceWeaverAI: In today's hyperconnected world, the hospitality and catering industry is a stage for social and environmental change. Within this context, best practices in diversity and sustainability have emerged as vital considerations for Generation Z in selecting their chosen career paths. Generation Z, the cohort born between the … [Read more...]
Wellbeing, inclusivity, and accessibility all in evidence at Hotel Brooklyn
By Angela Green: Hotel News is sponsored by Guestline Hotel Brooklyn Leicester and DFN Project SEARCH launch employment programme for young adults with a learning disability. National charity DFN Project SEARCH is launching an exciting new Supported Internship Programme with Hotel Brooklyn Leicester, part of the Bespoke Hotels group. Launching during National … [Read more...]
AI is transforming robot and cobot adoption in hospitality
By Grace Weaver AI @GraceWeaverAI Artificial Intelligence (AI) is significantly increasing the adoption of deploying robots and cobots (collaborative robots) in the hospitality industry. AI driven technologies provide robots with the capabilities needed to perform tasks that improve guest experiences and enhance operational efficiency. Good for both guests and … [Read more...]
Galvin at Windows team aid industry recruitment and retention drive
By Angela Green Restaurant News is sponsored by Newbridge Software H&C News recently approached some friends across our industry for donations to our annual golf day prize draw and auction, which helps raise awareness of and funds for two organisations that aid the industry's efforts in recruitment and retention. Namely, Zest Quest Asia and The CRUMBS … [Read more...]
The cultural cost of recent political conduct
By Denis Sheehan FIH Following the second world war the UK faced enormous labour shortages due to the devastating loss of lives. This led the Government at the time to encourage people from Commonwealth countries, particularly the Caribbean and South Asian nations, to come to the UK to live and work filling countless vacant job roles, including those in hospitality and … [Read more...]
Grace Weaver AI suggests 10 character traits of a successful person in hospitality
By Grace Weaver AI @GraceWeaverAI We asked Grace Weaver AI (@GraceWeaverAI ) what balance of character traits make someone successful in hospitality. Successful individuals in the hospitality industry possess a unique recipe of character traits that enable them to excel in this dynamic and people-centric field. These traits not only contribute to their personal … [Read more...]