Brooklands Hotel has checked in to the top 10 of the Sunday Times Top 100 Small Companies to Work For, moving up 16 places from 25th last year, courtesy of our happy team players, showing that there’s plenty of drive in the hotel. Brooklands is the only hotel to feature in this list and is rightly proud of breaking into the top 10 and being the first small hotel to do so in the awards history.
The four star luxury hotel in Weybridge, Surrey, opened in 2010 on the site of the world’s first purpose built race track, scored 80% (1st) for the skills of its employees and scored 95% (5th) as a fun place to work.
The feel good factor in the hotel is fuelled by the strong team ethos, supportive managers and plentiful opportunities to develop professionally. The ‘Make It Happen’ team are motivated by their managers to give the best every day. 98% of the team thought that their direct line manager regularly expresses their appreciation when a good job had been executed.
Marco Gervasoni, General Manager of Brooklands Hotel, says “Our mission has always been to exceed the ordinary or expected with the team striving to ‘Make It Happen’ through their enthusiasm, commitment and creativity. Brooklands Hotel has retained several key members of the managers since pre-opening in 2010 and a number of Team Players have progressed in their roles.” 93% of the team stated that their current role within the hotel was good for their own personal growth.
The ‘Stool Model’, instilled by Marco, plays a huge part in the success of Brooklands Hotel, with the purpose of creating an understanding that Team Players, Guests and Owners are of equal importance and the hotel would fail without all three working together to achieve success, continual growth and improvements.
Now in its 16th year, the ‘Best Companies’ lists measure and acknowledge excellence in workplace engagement. Only organisations with the highest level of overall employee engagement qualify for the 100 Best Small Companies to Work For list.
Dominic O’Connell, Business Editor of the Sunday Times said “The data gathering and analysis is extensive. It’s the staff themselves who fill in the anonymous surveys from which the scores are compiled. The results of the survey rank the cream of Britain’s employers and its appearance each year is a high-profile event in the nation’s business calendar”.