An exciting opportunity has arisen for an experienced Food & Beverage Services Assistant Manager to come and join a five star highly acclaimed 5 star Hotel in Mayfair, London. You would be required to manage the Private Dining and Room Service departments, ensuring the teams work effectively and efficiently providing an extremely high level of service to all guests.
Reporting to the Director of Food & Beverage, you must be a strong manager – responsible for Heads of Department ensuring the departments are run proficiently and effectively through your operational day to day management.
You will play a key part in ensuring the very highest standards of service in both Room Service and Private Dining – ensuring that staff are well trained and confident to offer an amazing guest experience.
Other duties would include handling guest queries, improving customer service standards and carrying out all necessary training and development needs of your team.
You would be responsible for maintaining training records, ensuring all staff are compliant with Health & Safety legislation, Hotel Security and Fire Evacuation policies, along with admin duties such as, rotas, timesheets and requisitions.
You are also required to cover Duty Management shifts in order for the hotel to run efficiently and successfully.
The ideal candidate will be a strong manager with a strong Meetings and Events background preferably with a five star approach to service. You will be able to lead from the front and motivate your team in order to achieve.
Please apply direct to helen@pjsearch.com