Most of today´s travellers are always carrying several mobile devices and nowadays we want to use them for more or less anything. Speaking for myself, a +40 average business traveller and maybe a bit of a ”hospitality nerd”, I do the same. For me, my mobile devices are irreplaceable companions at every stage of my travel experience due to convenience, functionality and … [Read more...]
Improve Your Guest Experience with Big Data
Your hotel welcomes numerous guests every year and each one of them checks in with their own set of expectations. Your ability to meet those expectations is the key to having guests who come back, and more and more hotels are turning to complex analytics solutions for clues about how to keep their guests happy. The answer lies in what is called ‘Big Data’ – a collection of … [Read more...]
The First HITEC in Europe
At the end of March, the world´s largest hospitality technology exposition and conference, HITEC (Hospitality Industry Technology Exposition & Conference), took place in Europe for the first time. Hoist Group was of course on-site in Amsterdam. Professionals from all over the world within the hospitality industry gathered at HITEC Amsterdam to learn, listen and discuss … [Read more...]
What Can We Do For You?
The new way of travel is all about the experience A new landscape of travel is emerging, where the experience itself is the actual goal. What the new generation of travellers does, is to first browse through the different choices and start visualise their journey. Today, tourists already start their journey in the comfort of their own at home. There will always be … [Read more...]
5 Tips on How to Make Your Hotel Stand Out
Today, guests have many different hotels to choose from so the question is why they should pick your hotel over the new, hip hotel just down the road with the cool roof top bar? Even if you don't have an unlimited investment budget at your disposal, there are still plenty of things you can do to help your hotel stand out from the crowd and have the guests return next time they … [Read more...]
Your future depends on WiFi
Technology has become very important in maintaining guest satisfaction. WiFi is no longer portrayed as a commodity or IT based cost. It is also no longer a perk for tech-savvy or business customers. It is a must-have for every hotel and your future depends on it. According to TripAdvisor’s survey, 46% respondent said free in-room WiFi is a must-have amenity – meaning that, … [Read more...]
Hoist Group at HITEC Amsterdam
Hoist Group, complete hospitality partner for hospitality, will exhibit HITEC Amsterdam which takes place in RAI Exhibition and Convention Centre on 29th - 30th March. It is a great opportunity to exchange and discuss hoteliers’ opportunities using Hoist Group’s products. Company’s vast portfolio of innovative hospitality solutions will be shown at this renowned show which … [Read more...]
The Future Guest and their Connected Experience
Join our experts on 22nd February at 13:25 in Hospitality Theatre at TTE We live in the world where reliable WiFi is a must in every hotel. WiFi is no longer a commodity and IT based cost. Real-time business intelligence from external customers on or near your network can now be harnessed globally to deliver value far beyond connectivity. Aerohive and Hoist Group deliver the … [Read more...]
Hoist Group at Travel Technology Europe
Hoist Group, your one and only hospitality partner, will exhibit at Travel Technology Europe at stand HT 116 which takes place in London Olympia on 22nd-23rd February. It will be first Hoist Group’s appearance at this renowned show, and definitely the one to remember. Hoist Group will show their full product portfolio. Visitors will have the chance to see how their guests … [Read more...]
Bring Your Own Device (BYOD) from hotel’s perspective
You can’t live without your phone? And your tablet is always with you on your travels? It is because you can’t imagine yourself without having access to your favourite content? You’re probably not the only one. And most likely that’s why hotels started to invest in the new trend allowing its guests to enjoy a home-like experience in their interiors. Bring Your Own Device … [Read more...]
More is less with Hoist Group
By choosing Hoist Group as your hospitality partner you simply get more. More expertise, wider product range and better service. But our customers also get less. Less stress, fewer contacts and less hassle. Better streaming. Less disruption. We help you create a functional and reliable IT environment with the latest technology that makes your work easier and … [Read more...]
Take Control of Your Network Operations
Would you like to know how your network is performing? How much Internet bandwidth is used during peak times? Which devices are guests connecting with and what services do they use most? The answer to your questions is Fusion Dashboard. Fusion Dashboard is an intuitive and powerful web based tool which allows hoteliers to have a complete overview of the hotel network in … [Read more...]
How to improve communication in your hotel?
Have you ever wondered how your hotel would run if the communication of your teams were instant? If your maintenance team knew what is in need of repair after just 10 seconds from being damaged? Or if your housekeeping staff knew which guest just checked out? Imagine how this would translate to the satisfaction of your guests, your employees and, of course, your internal … [Read more...]
Introducing Hoist Group
This week, we met with Bob Durie, Managing Director of North West Europe for Hoist Group, at their offices in Chiswick in London to gain a better understanding of the business. Hoist Group, with more than 20 years of proven hospitality experience, is the market leader in innovative High Speed Internet Access, Conference services, TV & Content solutions, PMS and … [Read more...]
See Hoist Group’s products in action at Independent Hotel Show
Hoist Group, leading supplier of innovative hospitality technologies, will exhibit at Independent Hotel Show stand 229 which takes place in Kensington Olympia on 18-19th October. It will be a great opportunity to come and meet us and see the latest technology offerings we provide to hoteliers. Hoist Group will present their innovative product – Serviator. It is an instant … [Read more...]