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Project Knead trebles BaxterStorey’s training target

November 29, 2023

By Angela Green: Project Knead trebles BaxterStorey’s training target.

Catering News is sponsored by Two Services

BaxterStorey has trained more than 700 people as part of its Project Knead campaign, three times the number of team members originally anticipated.

As it approaches its one-year milestone, the company has tripled its initial 223 target – with BaxterStorey chefs from all levels trained in baking soda bread, pinchback loaf and focaccia by the company’s ‘Baker’s Dozen’ – 13 regional baking champions across six regions.

Keen bakers from the company’s kitchen, operations, and support teams were selected by the regional culinary leads to undertake further baking training sessions.

The initiative was developed to increase chefs’ confidence in bread-making and establishing deeper relationships with local millers to use more heritage flours and encourage more sustainable wheat growing practices across the supply chain.

Since the launch of Project Knead, regional flour sales have increased 73% this year on 2022 sales, with an additional 354 cases of local flour purchased by BaxterStorey’s bakers.

The campaign has also had a huge impact on the high street, where the company’s public dining spaces at Winchester Cathedral and Rothesay Rooms featured within the top three regional flour purchases this year.

Following its success, a second campaign is being developed for 2024 to cover new breads and skills, including training on making ciabatta, burger bun, sourdough, and a regional baker’s choice.

The company is also planning to actively track and monitor 224 bakers by the end of 2024, as well as create new ‘heads of baking’ roles within the organisation.

It is also being rolled out to clients, customers and other location chefs.

Rik Razza, head of chef development from BaxterStorey said: “Project Knead’s core aim was to upskill our teams and get hands back in the flour. We chose to focus on bread because, despite being a basic skill, it’s one that many chefs lose confidence in as they progress in their careers. The feedback has been an overwhelming increase in their baking confidence and ability to overcome the challenges a loaf of bread might present.

“As well as the brilliant engagement we’ve had with our suppliers and the fantastic success of our chefs and bakers, a big success story has also been the development of our trainers, who have grown in confidence to stand in front of an audience and showcase their skills. They are really the reason why this project has been so successful.”

Project Knead launched as part of BaxterStorey’s new food manifesto, a five-pillar commitment developed by the food team to put food back at the heart of the business. From investment in UK training hubs to partnering with industry leading chefs including Bettina Campolucci Bordi and Kirk Haworth; to creating food campaigns championing regional food heroes; the business is seeing a huge culture shift with food innovation led by upskilled and empowered chefs.

Catering News is sponsored by Two Services

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