Six hospitality and catering industry businesses have been commended by the 2018 Princess Royal Training Awards. The prestigious Awards honour UK companies including restaurant chain Itsu, Apprenticeships in Hospitality Scotland, caterer Bartlett Mitchell, meat producer Dovecote Park, pub retailer Greene King, and The Master Innholders.
Each of the recipients has displayed a unique dedication to developing their workforce. Leaders at restaurant chain Itsu created their own fish cutting qualification, streamlining the business and boosting internal promotions.
Greene King has been awarded for achieving its pledge to train 10,000 apprentices through its in-house apprenticeship programme and The Master Innholders has established an Aspiring Leaders Diploma for high performers in a bid to keep talent in an industry renowned for its high turnover.
Bartlett Mitchell designed a management development programme to increase staff retention and improve customer satisfaction. Results include reductions in staff turnover and employee sickness figures and 25 internal promotions in the last three years.
The Award recipients, who were all subject to a rigorous assessment process, will receive their Awards from HRH The Princess Royal at a ceremony in October.
The Princess Royal Training Awards, delivered by the City & Guilds Group, are now in their third year. Each of the 90 applications were assessed against three Hallmarks of Excellence by the Princess Royal Training Awards Commission, which comprised of HRH The Princess Royal and seven leading figures in the business and training community.
H&C News would like to offer our thanks and congratulations to Itsu, Apprenticeships in Hospitality Scotland, Bartlett Mitchell, Dovecote Park, Greene King, and The Master Innholders. Recruiting, training and developing people is the very lifeblood of our great industry.
