Condado Ocean Club, the only adults-only boutique hotel located on the oceanfront in San Juan, Puerto Rico, is pleased to announce the promotion of Leyra Ortiz to Director of Food & Beverage. A seasoned hospitality professional with more than two decades of experience, Ortiz has been a pivotal figure in shaping the property’s F&B identity and is now set to lead the department into its next phase of growth. With this promotion, she now oversees all culinary and beverage operations at the hotel, including its signature restaurant SOCIAL, beachfront lounge SANDBOX, poolside spot THE DECK, in-room dining, and banquet events.
A native of Puerto Rico, Leyra began her career on the front lines of service—as a waitress, bartender, and hostess—gaining first-hand knowledge of the guest experience. Her hard work and passion for hospitality led her to leadership roles at properties including Caribe Hilton, Serafina Beach Hotel, and ultimately Condado Ocean Club.
“Leyra has been a cornerstone of the Condado Ocean Club team since day one,” said Betsy Mujica, General Manager of Condado Ocean Club. “Her leadership, creativity, and ability to consistently deliver high-quality experiences are a reflection of her deep expertise and dedication. We are confident that in this new role, she will continue to innovate and elevate the dining and service experience for our guests.”
Leyra joined the opening team of what was then Serafina Beach Hotel in 2018 as Assistant F&B Manager. She played a crucial role in the property’s transition to Condado Ocean Club and was subsequently promoted to Food & Beverage Manager. For the past four years, she has overseen a team of over 40 employees, managed operations across all outlets, led event activations, implemented cost control systems, and championed staff development and training.
Ortiz holds two bachelor’s degrees, one in Hotel Management and another in Event and Convention Planning, from Universidad del Este. She is fluent in both English and Spanish and is known for her hands-on management style, team-oriented approach, and ability to foster a guest-centric culture.
“I’m incredibly honored to continue growing with this extraordinary team and hotel,” said Leyra Ortiz. “Hospitality has always been more than a job to me—it’s a passion. I’m excited to lead with integrity and purpose, and to ensure that every guest experience is thoughtful, memorable, and elevated.”
Under her leadership, Condado Ocean Club will continue enhancing its F&B offerings, bringing dynamic events, curated menus, and elevated service to locals and visitors alike.
