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Oliver Smith appointed Ambassador of Accessible Hospitality Alliance

March 4, 2025

At TWO Services, we are committed to supporting a more inclusive and accessible hospitality industry. That’s why we are proud to share that our National Sales Director, Oliver Smith, has been appointed as an ambassador for Accessible Hospitality Alliance.

Oliver Smith, National Sales Director, TWO Services

Accessible Hospitality Alliance is a vital initiative dedicated to ensuring that the industry is welcoming for all, customers and employees. The organisation brings together businesses, employers, and experts to drive positive change, helping to remove barriers and promote best practices in accessibility.

As a company that works closely with the hospitality sector, TWO Services understand how important it is to create spaces that are inclusive for everyone. From ensuring kitchen and ventilation systems meet the highest safety and hygiene standards to supporting businesses in maintaining legally compliant environments, we see first-hand the impact that accessibility can have on both employees and customers.

Oliver’s appointment as an ambassador aligns with our values at TWO Services. His role will involve working alongside industry leaders to advocate for accessibility, sharing insights on how businesses can adopt more inclusive practices, and highlighting the benefits of doing so—not just from a social perspective but as an informed business decision.

Many hospitality businesses still face challenges in making their venues and workplaces fully accessible. Addressing these challenges isn’t just about compliance; it’s about ensuring that the hospitality industry can cater to a wider audience and provide equal opportunities for all.

Speaking about his appointment, Oliver Smith said: “Accessibility should be at the forefront of hospitality, ensuring that every venue and workplace is welcoming to all. I’m honoured to take on this role as an ambassador for Accessible Hospitality and to be part of a movement that is driving meaningful change in the industry.”

Denis Sheehan FIH, Managing Director, Accessible Hospitality Alliance welcomed Oliver as an Accessible Hospitality Alliance Ambassador saying: “Oliver is leading TWO Services in taking its first steps in the Disability Confident scheme—a programme designed to help businesses create fairer, more accessible recruitment and employment opportunities for disabled people. Leading through action and application our ambassadors ‘walk the walk’ when it comes to accessible hospitality. It is a privilege to work with Oliver in our goal to make our industry more accessible.”

TWO services are incredibly proud to see Oliver take on this role and represent us in this important initiative. As a business, we will continue to support accessibility within our industry, working towards a future where hospitality is truly open to everyone.

More information about Accessible Hospitality Alliance can be seen here.

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