As the weather cools and the Christmas business heats up, at Merlin Consultancy we want to do what we can to support our clients and colleagues in the industry.
We are conscious of the pressure on leaders at all levels, and particularly those who may be relatively new in the position, or for whom this is their first Christmas in hospitality management.
We are acutely aware of the commercial pressures everywhere to maximise the guest experience, sales, efficiency and profit with the coming months of even more rising costs.
The Christmas Success Guide takes them through understanding the requirement of their part of the business in terms of volume, product changes, demand and expectations. Then it equips them to plan the workload and prepare their teams for peak performance, whilst also taking care of welfare and wellbeing throughout this busy period.
Be the shining star and not the donkey with the heavy load this Christmas. If you need to future-proof your flock, dazzle your diners, and manage the capacity challenge without a spare stable then our latest Success Guide, packed with top tips for team leaders, is for you.
Hospitality is our passion and in true Christmas spirit, we like to give back where we can, so it’s free to download here.
Happy Christmas – whenever and however you celebrate it – with love from the team at Merlin.
Hospitality’s class action against Visa and Mastercard set out simply
