Meet the cleaning team at TWO Services
At TWO Services, we know that our team are the beating heart of our business. So, we’d like to shine the spotlight on our incredible colleagues; our hardworking cleaners who always go the extra mile to exceed our customers’ expectations on the ground.
Who we are, and how we work
We are one of the UK’s leading kitchen cleaning and maintenance companies.
We operate 24 hours a day, seven days a week, so our cleaners’ routines can vary quite significantly depending on what’s on the books. Quite often, you’ll find our team working through the night to make sure they’re not disrupting our customers’ businesses during their usual operational hours. Their role is very much a behind-the-scenes one.
Our North and South divisions employ 20 and 25 cleaners respectively, and usually take on more during the busy summer season. All workers will receive their schedules around a week beforehand, so they know where they need to be, and when. We do our best to match cleaners to jobs in their local areas, but as we do cover most of the UK, there is an element of travel involved.
What’s different about the cleaning team at TWO Services?
From a technical point of view, our cleaners’ knowledge is second to none. We make sure every new cleaner undertakes rigorous training from the moment they join us. Not only does this ensure thorough, compliant cleans, every single time – it also enables us to maintain our hard-won accreditations and retain membership to specific industry schemes, such as the BESCA Hygiene Vent Elite Scheme.
If our colleagues can prove they are committed, motivated, willing to learn and physically strong enough to carry out such demanding work, we don’t care for their gender or their age. We have always been eager to provide opportunities for people of all ethnicities from a range of backgrounds, and this has resulted in a team that’s impressively diverse. For example, many of our cleaners are now in their 60s and still enjoying the variety and flexibility of their roles. What’s more, over 50% of our workforce is female.
The benefits of retaining our wonderful team members
A lot of the TWO family have been with us for a very long time. Many of our workforce have been working for TWO Services for many years. The same goes for our divisional directors and area supervisors, some of whom have been part of the business for decades. In fact, our Operations Director, George Baffoe, boasts more than 35 years of service with our company, having started as a cleaner and worked his way through the ranks.
Why do these one-of-a-kind individuals stick with us? Because they understand how much we value them, and they know we will do our utmost to look after them.
Having such long-serving employees on our books benefits our customers, too. Our team members have developed brilliant relationships with our long-standing clients, who love the consistency and familiarity of working with the same cleaning and maintenance professionals from week to week, and year to year. Our cleaners are always receiving brilliant feedback not only for their impeccable attention to detail, but for the friendly, personable way they work, which everyone certainly appreciates.
The TWO community has a different dynamic to most other commercial cleaning teams. We trust each other. We respect each other. We learn from each other. And sometimes, when we get a chance in between all those deep cleans, we even enjoy a little downtime together!
Like the sound of us? Email sales@two-services.com or visit our website, www.two-services.com, for more information on our kitchen cleaning and maintenance services and to book in for a chat about your upcoming project.