Protect your kitchen and your business with our industry-leading experience
Your commercial kitchen deserves the best care. Can you be sure that your current cleaning and maintenance providers truly have the skills to ensure your equipment lasts longer, performs better, and runs as cost-effectively as possible?
When you partner with TWO Services, you’re gaining access to the simplicity of one expert team who can take care of both your cleaning and maintenance requirements under one roof. But there are so many more advantages to partnering with a company that’s long-established yet always keen to stay ahead of the curve.
Here are five reasons why you can rely on TWO to look after your kitchen and protect your business.
- We have unrivalled knowledge of your kitchen’s core systems
Margarita Dickson, Divisional Director, Two Services
When you choose TWO, you’re investing in centuries of combined experience. Many of our engineers have been working for us for between 10 and 15 years, meaning they bring a depth of knowledge and understanding to their work that you don’t often find elsewhere.
Several of our leadership team have been part of the TWO family for even longer. Our Northern Division Director, Margarita Dickson, recently celebrated 15 years in her role – and our Operations Director George Baffoe, who started his career in the industry with us, has been on board virtually from the beginning, boasting more than 35 years in the business.
- We have developed strong client/supplier relationships
There’s another upside to retaining such talented members of staff for so long. Because they’ve been working for TWO for such a long time, our long-standing employees have developed brilliant relationships with our clients, many of whom have been with us for a decade or more themselves.
Whether it’s a bit of onsite banter, a sympathetic ear during tough times, or just the sight of a friendly face at the end of a long day, those who work with us benefit from being part of the TWO family in so many ways.
- We offer national reach with local teams
TWO Services covers virtually the whole of the UK. We operate 24 hours a day, 7 days a week to ensure we can deliver kitchen cleaning and maintenance solutions for our clients that cause minimal disruption to their schedules.
But though we’re now a nationwide company, we’ve always been careful to retain the values of a family-run business. This involves running localised teams who are just around the corner from our clients and can be on hand quickly if they ever need our assistance. Alongside our main headquarters in Essex, we also manage operational centres in London and Leeds, so our workers on the ground can report to their area managers with ease.
Ultimately, businesses get the best of both worlds: a premium level of service with that all-important personal touch.
- We manage a truly diverse workforce
We’re proud to employ cleaners and maintenance engineers from all walks of life and various ethnic backgrounds. As an equal opportunities employer, all we look for in candidates is signs of their commitment, their motivation, their excellent work ethic, and their physical capabilities (more so on the cleaning side, because achieving superior results for our clients is hard work indeed).
In our view, age is just a number, too. Many of our cleaners are now in their 60s and still enjoying the variety and flexibility of their roles. Plus, over 50% of the workforce is female – which is incredible given the demanding nature of what we do.
- We provide a highly accredited service that’s always evolving
We work to the highest standards using an integrated management system. TWO Services is certified to ISO 9001:2015 (Quality management system), ISO 14001: 2015 (Environmental management system) and ISO 45001:2018 (Occupational health and safety management system) standards.
In addition, all our work is carried out in accordance with the European Regulations EC852/2004, the Food Safety & Hygiene (England) Regulations and COSHH – and we can provide certificates of hygiene after each clean.
As you can see, we’ve already achieved many of the accreditations required from a company in our position – but we never rest on our laurels. We’re always learning; it’s the only way we can continue to offer a comprehensive and competitive range of services.
For example, we recently secured membership with the BESCA Vent Hygiene Elite, which allows us to self-certify our specialist hygiene works to the required industry TR19® specification for ventilation. This proves our technical competence and commitment to quality and enables us to provide a certificate of works with every post-clean verification report.
We’ve also acquired further qualifications in commercial gas installation and maintenance this year by completing courses in COCN1, ICPN1, TPCP1A, and TPCP1. We now have everything we need to fully test, purge, and commission complete kitchens.
Can you really afford to work with anything less than the best? We don’t think so. An investment in our knowledge is an investment in your business’s future. Speak to the team at TWO Services today by calling 0800 22 44 33 or visit www.two-services.com for more information on our commercial kitchen cleaning and maintenance plans.
