By Angela Green, Content Executive, H&C News: Palé Hall Hotel announce new Deputy GM.
Five-star Palé Hall Hotel in Wales has appointed Oliver Richards as Deputy General Manager to work alongside GM Debbie Cappadona, who has led the team at this Victorian country house since January 2019.
Richards was most recently GM at Milsoms Kesgrave Hall, a luxury boutique hotel in Suffolk, where he spent seven years taking the hotel to new heights. Prior to that, his roles have included GM of Fowey Hall with Von Essen Hotels Ltd, The George in Rye as GM, Eastwell Manor as Operations Manager and GM with the Boisdale Group at gastro inn The Lamb at Hindon in Wiltshire.
Oliver Richards, Deputy General Manager, Palé Hall HotelRichards began his career as Bar Supervisor at Elite Hotels’ flagship property, Tylney Hall, and then worked his way up with roles at Ashdown Park and Pennyhill Park amongst others, before he took his first General Manager role at Westover Hall Hotel (now The Beach House) in the New Forest.
Richards is excited about his new chapter at Palé Hall: “With its 5 AA Stars, 3 Rosettes and Green Star from Michelin, along with its overall grandeur and fascinating history, I was drawn to Palé Hall and I look forward to being an integral part of its exciting future.”
Debbie Cappadona is delighted to announce Richards as her new Deputy: “It’s fantastic to have Oliver on board as Deputy to support me to lead the team at Palé Hall. He brings with him a wealth of experience in hospitality and Oliver shares our ethos and focus on guest satisfaction and attention to detail. It’s what makes Palé Hall so special, and Oliver understands this implicitly.”
Palé Hall was recently rated the best hotel for a UK stay this summer and was the only venue to score 10/10 in the new Telegraph guide on the top 50 best hotels for a break this season. This comes after the hotel claimed the title of Wales’ Leading Hotel in the World Travel Awards in October of last year, and this year the hotel’s restaurant held its prestigious Green Michelin Star for commitment to sustainable practices.
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