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Amidst limitations and frustrations one tweet reminds us of what hospitality really is

August 4, 2021

By: Denis Sheehan, 4 August 2021

Regular readers will know that I like to quote the definition of hospitality regularly – “the friendly and generous reception and entertainment of guests, visitors, or strangers.” – as it serves to remind us of what we aspire to.

As most news of late covers the limitations of what hospitality can do, and the frustrations of most businesses as a consequence, sanctuary can still be found, and for me it was yesterday in a tweet.

The tweet from The Fish Hotel referred to read: “It has been a tough year for hospitality that’s why we’re supporting #NationalHospitalityDay by donating all the money from our food and drink sales on 18/09 to: Springboard UK – Hospitality Action – The Drinks Trust – & Licensed Trade Charity.

With a small amount of investigation the tweet above stems from Andrew Grahame, CEO of the Farncombe Estate, Owners of The Fish, Dormy House, and Foxhill Manor. Grahame had a day earlier tweeted: “On National Hospitality Day 18/9 in support of Springboard UK – Hospitality Action – The Drinks Trust – & Licensed Trade Charity Farncombe will donate that days entire F&B revenue. I call upon all of my peers to do the same. It’s been a tough 18 months and people desperately need our help.”

I do not know Andrew Grahame, and I have no idea of how Farncombe Estate have faired through the pandemic to date. What I do know is that by putting others first this action will help those in hospitality less fortunate than most.

Doubtless most of the people who will benefit are strangers to the Farncombe Estate, the very definition of hospitality.

Apprenticeships in Hospitality Roundtable

News from the hospitality and catering industry is also being featured extensively in our Facebook and twitter social media accounts with the opportunity to engage with others in hospitality and share your views.

Hospitality & Catering News: Amidst limitations and frustrations one tweet reminds us of what hospitality really is. – 4 August 2021 – Amidst limitations and frustrations one tweet reminds us of what hospitality really is.

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