The Best Western Cresta Court Hotel in Altrincham, South Manchester, has this week announced the appointment of Scott McDonald to the role of general manager. This follows the retirement of Paul Hindley, after a successful 20-year tenure in the Hotel’s top job.
Scott has held the post of deputy general manager at the Hotel since 2012, heading-up the Hotel’s day-to-day operations, and was instrumental in the launch of the Hotel’s new restaurant, Townfields, last year. In his new role, Scott takes charge of a team of 88 staff; working with them to deliver over £4 million worth of sales across 148 bedrooms, restaurant, bar and 11 event suites.
Scott McDonald, general manager said: “I am absolutely thrilled to have taken on the general manager role. Being a part of the Hotel for the last few years means that I have been heavily involved in its extensive refurbishment, and am now keen to capitalise on the opportunities that the investment has presented.”
“Altrincham is a town that has transformed itself over recent years, and the Cresta Court has been pivotal in supporting those changes. We will continue to encourage the evolution of our town by helping to attract new leisure and business travellers and conference delegates to the area. To do this, we have a clear focus on delivering a consistently high standard of accommodation and strong customer service throughout the Hotel. Engaging more with our customers over the next 12 months is crucial to this – for me, feedback is King!
“Innovation is also at the forefront of our plans. We will be working strongly with our chefs to introduce new menus in the restaurant and our events business; capturing the trends for more casual, but high quality, dining.”
Scott added: “Paul Hindley has done an incredible job over a 20-year period – taking the Hotel through a number of important changes – and he leaves the Hotel in a very successful and strong place. I am delighted to have worked with him, have learnt a huge amount, and wish Paul every success and happiness as he retires.”
The Best Western Cresta Court is ideally located for travellers and meeting delegates visiting both Manchester and Cheshire. It is 15 minutes from Manchester International Airport and 10 minutes to the Cheshire countryside and the main motorway networks linking Manchester with the North and Birmingham. A short walk from the Hotel is the Metrolink service connecting delegates staying at the Hotel with MediaCity, The Point and Manchester city centre in under 20 minutes. The Hotel’s recent upgrades have included a full bedroom, bar, reception and corridor refurbishment, the new Townfields restaurant, renovated meeting rooms, the addition of a beauty salon and business centre, and the creation of a new meeting space, The Allen Suite. The Hotel offers 200 free parking spaces and free high-speed WI FI.