Excellent service comes from staff with passion for the job. Good news for the hospitality industry: over half of workers say being passionate about what they do is what motivates them most.
Delving into the industry’s motivation levels, a nationwide study found that one in three of those working in hospitality think feeling valued in a job is a top priority, with 37 per cent saying recognition actively motivates them to work harder.
66 per cent feel it’s important to be passionate about a job, and although some (nine per cent) find their work a little dull from time to time, an overwhelming 63 per cent of hospitality staff regard themselves as hard workers.
Employee Motivation Day
To support the hospitality industry, Argos for Business, the leading provider for corporate motivation solutions, has launched the UK’s first ever Employee Motivation Day on Wednesday 21st January 2015, which has been created to inspire passion and appreciation across the UK’s workforce.
Argos for Business is encouraging bosses to start the year by recognising good work and motivating employees.
As one in three employees are predicted to weigh up their career options this January, the cost to individual businesses could be too high to pay.
Over £30k to replace an employee
Accounting for all elements of the recruitment process, including advertising costs and recruiter fees, through to loss of productivity and training for new recruits, each employee lost could cost up to £30,614 to replace. Businesses choosing not to implement a year-round motivational strategy should consider this substantial sum and whether they can afford to lose some of their most valued assets – experienced employees.
As the research shows, motivational strategies need not cost the earth, or indeed anything at all. Simply feeling valued, or thanked for a job well done resonates with British workers, leaving a positive and affirming effect on employees and the businesses they work for.
Commenting on the findings, Danny Clenaghan, Managing Director at Argos for Business, said: “January always appears an opportune time for workers to weigh up their employment options. However, motivating staff and showing appreciation for their hard work year-round needn’t cost the earth. Motivation highly influences productivity within the hospitality industry, and our study reveals that a large proportion of Britain’s workers need to feel valued by their employer and colleagues to help motivate them to perform well.
“Simple and cost-effective everyday actions, such as saying thank you with low cost gift vouchers, a duvet day or allowing your team to leave 30 minutes early on a Friday, can go a long way in ensuring bosses hold onto valuable skilled team members.
Employers and employees can get involved in National Employee Motivation Day by downloading the motivation resource pack from www.employeemotivationday.co.uk, or by visiting the dedicated Facebook and Twitter pages, using the hashtags #EmployeeMotivationDay #EMD and #NatMotivateDay.
For more information about Argos for Business click here