TripAdvisor(R) announced the results of its first annual survey of UK accommodation owners. Over 500* British hoteliers and B&B owners revealed their plans to attract customers and stimulate business growth in 2011. Survey respondents offered insights into several other hospitality industry trends, from the importance of special promotions to plans for online engagement and mobile [...]
Archive for the ‘Mobile’ Category
The Royal Garden Hotel, another milestone in service delivery achieved through partnership with ConnectedHotel TV
November 24th, 2010
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Swisscom signs The Royal Garden Hotel, London with award winning* ConnectedHotel TV The capital’s celebrated Royal Garden Hotel in Kensington, has partnered with Swisscom Hospitality Services in order to deliver an enhanced guest experience worthy of this internationally acclaimed 5-star operation. In what has been described by Patrick de la Mar, rooms division manager at [...]
Opportunities OTTTV presents to the hospitality industry
November 16th, 2010
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**Hospitality and Catering News Introduction/Comment… Technology offers our sector a unique opportunity to differentiate our businesses. But sometimes technical details and/or phrases can divert the non technical reader of articles such as the one below. isrighthere have provided us with a ‘jargon buster’ below the main article to help readers get past the tech and onto guest benefits. [...]
One more hotel ‘connected’ with Swisscom, Park International Hotel
November 3rd, 2010
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Park International Hotel is leveraging its building refurbishment project to introduce ConnectedHotel TV from Swisscom. As of January 2011, guests will be able to connect to the Internet, watch HD TV and videos and communicate with the hotel’s front-desk through their in room TVs. “A customizable entertainment system is an integral part of our value-creating [...]
Swisscom ConnectedHotel TV wins Top Hotel STAR AWARD 2010
October 19th, 2010
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Swisscom’s ConnectedHotel TV, the first all-in-one solution for Internet access, interactive TV and VoD, has been voted best product of the year by the readers of German hotel magazine Top Hotel. The award of the Top Hotel STAR AWARD 2010 further distinguishes Swisscom’s ConnectedHotel TV as one of the industry’s prime technology innovations of the [...]
CST launches advanced ‘customer call’ paging system
October 12th, 2010
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Boomerang: keep your customers coming back; ROI in only a few weeks Call-Systems Technology (CST) introduced Boomerang, its new customer call paging system, at the Restaurant Show 2010. “Feedback has been fantastic,” says Coleen Myers, marketing manager at CST. “Restaurateurs are saying it will make a huge difference to the quality of their customer service. [...]
Viral marketing, is anything more effective
October 11th, 2010
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A video ad ‘Hospitality and Catering News’ featured last week has made it to the top of The Marketing Blog’s newsletter and home page. A predominantly B2C marketing email newsletter and website that features the brands that lead the marketing world. Viral marketing occurs following the effect of brave creative treatment and original thinking. It [...]
ConnectedHotel TV, taking the guest experience to the next level
October 6th, 2010
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Internet-enabled TV sets and appls like Google TV are among the hot trends in consumer technology. Swisscom has taken the lead for a similar application in the hotel space: ConnectedHotel TV allows your guests to connect to the Internet through a purpose-built LG TV set. Watch this 35-second video to see where ConnectedHotel TV will [...]
Hilton Worldwide, revenue from mobile apps soaring 200% monthly
October 5th, 2010
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The surge that Hilton Worldwide has seen this year in its iPhone application downloads and mobile room bookings surprises even Chuck Sullivan, the company’s senior vice president of global online services. “It’s interesting how quickly consumers have adopted the use of mobile phones to make and change hotel reservations,” Sullivan told Barbara De Lollis from USA [...]
Plug’n'play as demonstrated by hotel staff
October 4th, 2010
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This amusing 35 second video shows how simple it can be to plug into the world of interactive IPTV on your existing hotel network (Ethernet or Coax), without any set-top box or extra cabling. Save yourself costly refurbishments and system installs with ConnectedHotel TV from Swisscom.. Connectedhotel.tv The Lesson from Swisscom Hospitality Services on Vimeo.
