By Denis Sheehan, Publisher, H&C News: A notable, possibly remarkable, not unnoticed first year in office for Robert Richardson. Across a lifespan of 84 years, the Institute of Hospitality has never known a year like its last, thanks to the leadership of CEO Robert Richardson. This time last year most in hospitality were unaware of Richardson, today he is one of our … [Read more...]
Tell us something about yourself that would surprise our readers… Samantha Davis
Samantha Davis, Group Procurement & Supply Chain Director, CH&CO Your definition of hospitality? Providing a great service that creates memories for our customers. That can be through being welcomed by a smile, fantastic food and attention to detail. What does sustainability mean to you? Preserving a world that can be passed down to our grandchildren and … [Read more...]
Tell us something about yourself that would surprise our readers… Katariina Reissaar
Your definition of hospitality? Providing everybody with a warm welcome and taking care of the guests to the best of your abilities, while exceeding expectations whenever possible. What does sustainability mean to you? To me it means acting with thinking. Every decision should have a strong plan behind it highlighting that only necessary has been used and that ideally … [Read more...]
Be Inclusive Hospitality’s ‘Insights into Action’ webinar today
Be Inclusive Hospitality launches the 2021 Inside Hospitality Survey with a webinar ‘Insights into Action’. On Monday 22nd November, Be Inclusive Hospitality invites organisations and employees to learn more about the importance of Research and Insights to accelerate change, followed by a Q&A. The first survey was launched back in November 2020, surveying employees and … [Read more...]
Tell us something about yourself that would surprise our readers… Jason Coyle
Your definition of hospitality? Hospitality is going somewhere and being welcomed like an old friend. What does sustainability mean to you? In an environmental sense, it is the ability to continue life as we know it without negatively impacting the natural environment or people around us. It’s difficult but we must all try to do our bit. Team or staff, and … [Read more...]
Tell us something about yourself that would surprise our readers… Phil Roker
Your definition of hospitality? For me it is taking pleasure in providing a service or entertaining guests, visitors, clients or customers – it’s very much a vocation rather than a job. What does sustainability mean to you? I like the Brundtland definition: meeting the needs of the present without compromising the ability of future generations to meet their … [Read more...]
Brand Hospitality
Following receipt of the June issue of Chef & Restaurant Magazine, we were inspired to publish the introduction to this month's edition below by Editor Claire Bosi. You can enjoy reading the whole magazine here, as we have. Especially the article by Silvano Giraldin. For any of you who were perplexed by our campaign to ask the PM to appoint a Minister for Hospitality, … [Read more...]
Jesus wept…where are all the chefs at? Seriously
In mid-May, out of pure frustration, I tweeted the headline above, the response it brought included a whole heap of issues I, and many others, have been aware of for quite some time. Now, through the crucible of social media, the subject magnified sparking constructive conversations (and not so constructive trolling), and a subset of people whose lack of experience in the … [Read more...]
Leading through recognition of hospitality’s greatest asset
People are the lifeblood of what makes hospitality so interesting and exciting. It’s people who promote aspirational brands, create unforgettable moments and nurture talent. We are also an eclectic industry: a five-star hotel, a digital conference suite, a school dining room and a food photography studio are all aspects of the same industry, with one common theme. … [Read more...]
Five minutes with… Chris Moore of The Clink
Chris Moore joined The Clink Charity as chief executive in 2010, six months after the initiative, which trains prisoners to work in food service, food preparation and horticulture, was founded. Before joining The Clink, Chris racked up almost 30 years in the hospitality industry, training with the Holiday Inn Hotel Group in New York before working with the Hilton Hotel Group in … [Read more...]
Five minutes with… Andrei Lussmann
Restaurateur Andrei Lussmann's career in hospitality spans almost 30 years. After completing a degree in Hospitality & Business at Birmingham Polytechnic, Andrei joined PizzaExpress where he worked his way up from restaurant manager to operations director at PizzaExpress's Channel Islands restaurants and finally to international franchise manager. He then worked with Fish … [Read more...]
Five minutes with… Thomas Kochs
Thomas Kochs is managing director of Corinthia Hotel London. The German-born hotelier trained with the Steinberger Hotel Group in Germany before taking up the role of banqueting operations manager at the Hyatt Carlton Tower in London in 2000. He joined the Berkeley hotel in 2005, then moved to The Connaught in 2007 as hotel manager. Two years' later Thomas moved to Claridge's … [Read more...]
Five minutes with… Mark Birchall
Lancashire-born chef Mark Birchall worked his way up at a number of Michelin-starred restaurants, including The Walnut Tree in Wales and Northcote Manor in Lancashire before landing his first head chef role at Haighton Manor in Lancashire in 2004. In 2006 he went to work with Simon Rogan as head chef of L'Enclume in Cumbria and remained there for eight years, during which time … [Read more...]
Five minutes with… Danny Pecorelli
Danny Pecorelli is managing director of Exclusive Hotels & Venues, which owns and operates four hotels in the UK – Pennyhill Park in Surrey, South Lodge in West Sussex, Lainston House in Hampshire, and the Manor House Hotel & Golf Club in Wiltshire – two venues Royal Berkshire in Ascot and Fanhams Hall in Ware, and the The Castle Inn in Wiltshire. As well as running … [Read more...]
Five minutes with… Keith Edwards of Soho House Group
Australian born Keith Edwards is chief people and development officer at Soho House Group where he supports the operator of private members' clubs, restaurants, cinemas, workspaces, spas and hotels in London, North America and Europe, in the recruitment and development of its staff. After moving to London in 1997, Keith worked as a floor manager for a restaurant for three years … [Read more...]
